If you have a Surface with cellular connectivity, you can use it to connect to the internet and get updates. For more info, see Download drivers and firmware for Surface. You can use another PC with internet access to download the file to a USB drive and transfer it to your Surface. You can download a single update file manually to install on your Surface. You can use a wired connection to go online (for example, with Ethernet to USB adapter, or with the Surface dock and Ethernet). If you can’t connect to your home network or to a public wireless network at a coffee shop or library, here are other ways that you may be able to go online and get the updates: Installing the latest updates can help fix many common Wi-Fi connection issues, but you’ll need to be online to download updates.

Note: If Wi-Fi settings are now visible but you’re still having other Wi-Fi issues (for example, you don’t see your network name in the list), see Fix Wi-Fi connection issues in Windows for more info. Select your network, and then select Connect. If Wi-Fi settings are visible: Select Wi-Fi and make sure that Wi-Fi is set to On and that your network name appears in the list of available wireless networks. If Wi-Fi settings are still missing: Go to Solution 2. Select Start > Settings > Network & internet. Select Start > Power > Restart, or if you have updates pending, select Update and restart. For more information on setting up the right equipment, see Setting up a wireless network. Make sure your router is connected to a working phone jack or cable connection, either directly or through a modem.

If your Wi-Fi settings are missing, restart (not shut down) your Surface, and check the Wi-Fi settings again. Solution 4: Verify that Wi-Fi is available in Device Manager Solution 3: Run the Windows network troubleshooter Solution 1: Restart your Surface and check Wi-Fi settings Here are some solutions to try if you can’t connect to a wireless network because Wi-Fi settings aren’t visible on your Surface. If Wi-Fi is missing, the Internet access icon will also be missing from your taskbar. You won’t be able to connect to a wireless network if Wi-Fi is not listed in Network & internet. To check the Network & internet settings on your Surface, select Start, then enter settings. If you’re having other issues with Wi-Fi, see Fix Wi-Fi connection issues in Windows for more solutions. Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.

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